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Add a layer of security

Two-factor authentication (2FA) helps protect your account by requiring a second form of verification when you sign in. In addition to your password, you’ll confirm your identity using a code from your mobile device.

Before you begin​

  • Make sure you can access your email.
  • Install an authenticator app (such as Google Authenticator or Microsoft Authenticator) on your mobile device.

Enable 2FA​

  1. Click Settings in the side menu.
  2. Scroll down to the Security heading,
  3. In the pop-up, enter your account password.
  4. Click Confirm.

Enable 2FA - Start

Set up your authenticator app​

  1. Open an authenticator app on your mobile device.
  2. Scan the QR code on screen.
  3. Locate the six-digit verification code for your account in the app.
  4. Enter the code into the form.
  5. Click the arrow icon. The workflow returns you to your account.

Enable 2FA - Authenticator

Sign in with 2FA​

After enabling 2FA, you’ll be asked to enter a verification code each time you sign in. Open your authenticator app to retrieve the code. Optionally, select Remember this browser to skip the 2FA step for 24 hours.

Enable 2FA - Disable

Disable 2FA​

To turn off two-factor authentication:

  1. Go to the Settings page.
  2. Scroll to Security.
  3. Click Turn Off.
  4. Enter your account password.
  5. Click Confirm. A pop-up displays.
  6. Open the authenticator app on your mobile device.
  7. Locate the one-time password (OTP) for this account.
  8. Enter the code into the pop-up.
  9. Click Confirm.