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Understand how Ask AI handles sensitive content

Ask AI is an AI-powered search tool that retrieves relevant content from your Solarion account. Because Ask AI may be used to search sensitive content, such as contracts, legal documents, or internal records, it is important to understand how data is handled and what privacy considerations apply.

How Ask AI uses your data​

  • Ask AI processes queries to find relevant content.
  • It searches only within your Solarion account.
  • It returns results based on the user’s existing access permissions.
  • It does not generate new content or modify your data.

Query data and storage​

Ask AI may store search queries and interaction data to improve system performance and reliability.

This data is handled in accordance with your organization’s data policies and applicable privacy standards.

Your data stays controlled​

Ask AI respects your organization’s permissions. You will only see content that you already have access to.

Things to keep in mind​

  • Avoid entering highly sensitive or confidential information unless approved by your organization.
  • Make sure your content permissions are set correctly.
  • Follow your company’s data and privacy policies when using Ask AI.